Shipping & Returns

Shipping

Processing Time

The time we need to prepare an order for shipping varies. For details, see individual items.

Estimated Shipping Times

North America: 3-5 business days

Europe: 1-2 weeks

Australia, New Zealand and Oceania: 1-2 weeks

Asia Pacific: 2-4 weeks

Latin America and the Caribbean: 2-4 weeks

North Africa and the Middle East: 2-4 weeks

Sub-Saharan Africa: 2-4 business days

We will do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and Import Taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Backorders

Delivery times for backorders will vary. Please contact us with specific questions about backorder delivery times.

Returns and Exchanges

We Gladly Accept Returns and Exchanges

Ship items back within: 30 days of delivery

We Do Not Accept Cancellations

Please contact us if you have any problems with your order.

The Following Items Cannot Be Returned or Exchanged

Because of the nature of these items, unless they arrive damaged or defective, we can’t accept returns for:

Custom or personalized orders
Digital downloads

Conditions of Return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy Policy

Please see our privacy policy page for more information about how we store and use your information.